Privacy Policy

Astro Diamond Co. (“Astro Diamond,” “we,” “us”) is a custom jewelry studio based in Atlanta, Georgia. This policy explains what information we collect when you use astrodiamond.co, how we use it, and the choices you have.

Information we collect

Information you give us. When you submit an inquiry, request a custom design, or book a consultation, we collect the details you provide — typically your name, email address, phone number (optional), and the details of your project or message. If you place an order, we also collect billing and shipping information needed to complete it.

Information collected automatically. Like most websites, our hosting and infrastructure may record basic technical data such as your IP address, browser type, and the pages you visit. We use this only to keep the site secure and working.

How we use your information

• Respond to your inquiries and consultation requests.
• Prepare quotes and complete custom and ready-made orders.
• Process payments and arrange insured shipping.
• Keep records of our correspondence and your project.
• Maintain the security and performance of our site.

We do not sell your personal information, and we do not use it for advertising profiles.

Payments

Payments are processed by our payment provider, Stripe. Your full card details are handled directly by Stripe under their own security and privacy terms — we do not store complete card numbers on our systems.

Service providers

We share information only with the trusted providers that help us operate — for example, our payment processor, our email-delivery provider, and our hosting platform — and only as needed to perform those services. We may also disclose information if required by law or to protect our rights.

Data retention

We keep inquiry and order records for as long as needed to serve you and to meet legal, accounting, and tax obligations, after which we delete or anonymize them.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, at any time. Email us at hello@astrodiamond.co and we will respond promptly.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard the data you entrust to us.

Children

Our site and services are intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy as our business evolves. When we do, we will revise the effective date above.

Contact

Questions about your privacy? Write to hello@astrodiamond.co. Astro Diamond Co., Atlanta, Georgia.